The Fish Palace
Privacy Policy
Effective Date: September 2025
This Privacy Policy outlines how Fish Palace (Pty) Ltd (“we”, “us”, “our”) collects, processes, and protects personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA).
1. Information Collected
- Personal details (name, contact information, delivery address).
- Payment details (processed securely via third-party payment providers).
- Website usage data (cookies and analytics).
2. Use of Information
- To fulfil orders and process payments.
- To communicate with customers regarding orders, promotions, or service updates.
- To improve Website functionality and services.
3. Disclosure of Information
- We do not sell or rent personal data.
- Information may be shared with trusted service providers (e.g., couriers, payment processors).
4. Security
- Reasonable measures are in place to safeguard information.
- No online transmission can be guaranteed completely secure; customers use the Website at their own risk.
5. Your Rights
Customers may request access to, correction of, or deletion of their personal data by contacting us in writing.